An absolute prerequisite for using the Daxchain System is creation of Clients Account at the Daxchain System. The right and possibility to use the Daxchain System will be granted to Client only upon registration at the Daxchain System in accordance with the procedure laid down in Terms and Conditions and Terms of Service by submitting the required data about yourself. If Client is acting on behalf of a legal entity, Client must also provide the data about the legal entity represented.

The e-mail address specified by Client and intended for identification shall be valid throughout the entire period of validity of Account and cannot be changed. Client shall be entitled to change the login password intended for identification at any time by taking appropriate actions specified at the Website.

Account at the Daxchain System will be created upon specifying Clients e-mail address and creating login password. The creation of the Account will grant a right to use the Website and familiarize with the operation of the Daxchain System, however this will not be a sufficient basis for entering into transactions in Virtual Currencies.

In order to convlude transactions in Virtual Currencies, Client have to disclose properly his/hers identity to Daxchain System. Before entering into first transaction, you must register in the Daxchain System by uploading the following documents:

1. For Private Individuals: scanned color copy (of the pages or sides with the person's name, surname, and personal number) of a valid identity document (passport of a citizen, personal identity card) issued by a competent state authority.

Daxchain System shall reserve the right to request originals of the scanned documents or duly certified paper copies from Client.

Client must ensure the secrecy of own Account and login information used to enter into the Daxchain System. Daxchain shall assume no responsibility for any actions at the Daxchain System that are not initiated by the Client and any consequences thereof, if such actions have been taken and confirmed after logging into the Daxchain System with Client’s e-mail address and password. All the risk regarding the actions indicated in this clause shall fall exclusively on Client.

Actions and procedure for creating an account, registration and logging into the Daxchain System shall be specified in detail on the Website.

Account opened on your own behalf (on behalf of the legal person you represent) may be used for receipt of the Virtual Currency, Transfer of Virtual Currency as well as purchase of Virtual Currency in accordance with the procedure set forth on the Website.

You authorize Daxchain to receive Virtual Currencies, hold, exchange and distribute them, as well as deduct commission on Clients behalf, and to take any and all actions that we find necessary to provide the Services or to comply with all applicable laws, regulations, Daxchain Policies and internal rules.

In relation to payments and/ or donations in Virtual Currencies made to Client or from Client, any legal relations are between Client/donator and party receiving the donations/providing goods or services. Daxchain do not accept any queries, letter, requests/ complaints regarding Client/ customer goods/services, products, activities and/or a payment and/or a donation, or a purchase related to relation between you as Client, service provider, donator or any other third party relating to Virtual Currency transactions.

Client will maintain a clear Refund and Return Policy and shall disclose it to Business Clients/ donators and other, ensuring that Client is fully compliant with the provisions of Terms of Service. Daxchain is not able and will not issue refund on Clients behalf in cases, including but not limited to Clients failure to deliver service, product, projects or otherwise perform Clients obligations towards customers, donators and other individuals. Daxchain reserves the right to determine minimum amount that can be refunded on Clients behalf. Further terms of Daxchain Refund and Return Policy shall be indicated at the Website.

Daxchain collects Virtual Currencies to the Virtual Currencies Account exclusively for and on behalf of Client. Daxchain do not engage into any other activities on behalf of Client, is not Clients representative, agent or employee. Daxchain shall not control, monitor, assess, authorize, supervise Clients activities, purchases, donations that are not related to the Virtual Currency Services. The foregoing does not preclude Daxchain from exercising own rights to restrict or terminate provision of Services discussed in these Terms and Conditions of the Agreement.

Purchase of Crypto Currencies

Daxchain enables Client to make a purchase of Virtual Currencies subject to relevant fees that are retained automatically during the Virtual Currency purchase/exchange services. Fees and other Daxchain tariffs could be found at the Website.

Daxchain reserves the right to determine minimum and (or) maximum amounts of the Virtual Currency to be purchased in a single operation indicating such restrictions on the Website or notifying the client separately by the means of communication provided upon registration.

1. To conclude Virtual Currency Purchase Agreement Client have to enter the amount of EUR for which he/she want to buy Virtual Currency, or the quantity of Virtual Currency he/she wants to buy into corresponding fields of the Daxchain System.
2. The Daxchain System will automatically calculate and offer on owns behalf either preliminary quantity of Virtual Currency, if Client specified the amount of EUR that he/she wants to spend on purchasing Virtual Currency, or preliminary price of Virtual Currency, if he/she specified the quantity of Virtual Currency he/she wants to buy.
3. Please note that the calculated amounts (of quantity or price of Virtual Currency) are only preliminary. The final quantity/price of Virtual Currency Client have purchased will be calculated and confirmed at the moment the Virtual Currency is rewritten.
4. Client will confirm his/her will to purchase Virtual Currency from Daxchain, for the price offered, by the means of credit card purchase, transferring the specified amount of EUR to Daxchain.
5. Once the credit card transaction is successful and transaction is honoured by the issuing Bank, Daxchain will receive positive status on the credit card transaction from the third party service provider - it will be considered that Client have entered into Virtual Currency Purchase Agreement with Daxchain.
6. If credit card transaction in unsuccessful, it will be considered that Virtual Currency Purchase Agreement is cancelled and rejected on the Client side.
7. After positive notification from third party service provider regarding credit card transaction initiated by the Client, Daxchain System generates and provides Client with a notification of successful credit card transaction stating details of the Virtual Currency purchase.
8. After receiving confirmation and positive notification on the Virtual Currency purchase in Daxchain System, Daxchain will send the details of the Virtual Currency purchase to the Crypto Currency network
9. Once confirmation on the status of the purchase will be received and approved by the Crypto Currency network, Daxchain will finalize the transfer.
10. After successful transfer of the Virtual Currency to the Clients Account, Client will receive notification on the successful conclusion of the Virtual Currency Purchase Agreement.
11. Virtual Currency transactions that are in a pending state will be unconfirmed until approved by the Crypto Currency network.
12. Please note that, during the time from presentation of the preliminary price of the Virtual Currency (calculated by the Daxchain System after entering the required information) to rewriting of the Virtual Currency in Clients name, the value of the quantity of the Virtual Currency can change (increase or decrease). As a result the quantity of the Virtual Currency rewritten in Clients name can be different (greater or smaller) from the preliminary indication.
13. Daxchain, during execution of the Virtual Currency Purchase Agreement, will retain a service fee commission that can be found at a Website.
14. If Client becomes aware of any fraudulent, incorrect or unauthorized transfer/purchase of Virtual Currency, he/she must notify Daxchain immediately at office@daxchain.eu. In case if notification is not received, Daxchain bears no responsibility for any loss or damage that Client might or will suffer as a result of fraudulent, incorrect or unauthorized transfer/purchase of Virtual Currency.

Cancelling a purchase

Note: All confirmed buys, sells, deposits, transfers and withdrawals on Daxchain are final.

Before any order is processed, you will always make confirmation that you are comfortable with the amount and timing of your order. Be sure to only confirm once you are sure you want the order to be processed as described in the confirmation window.

Transfer of Crypto Currencies

Daxchain enables Client to make a Transfer as well as receive Virtual Currencies subject to relevant fees that are retained automatically during the Virtual Currency Transfer services. Fees and other Daxchain tariffs could be found at the Website or according to Crypto Wallet Service Agreement where applicable.

Daxchain reserves the right to determine minimum and (or) maximum amounts of the Virtual Currency to be transferred in a single operation indicating such restrictions on the Website or notifying the client separately by the means of communication provided upon registration.

1. To conclude Virtual Currency Transfer Agreement, Client have to enter the amount of the Virtual Currency he/she wants to transfer and recipient’s wallet into corresponding fields of the Daxchain System.
2. Daxchain during execution of the Vurtual Currency Transfer will retain a service fee commission that can be found on a Website.
3. Once Client confirms Virtual Currency Transfer in Daxchain System, the Virtual Currency Transfer Agreement is considered initiated.
4. If Client will not confirm a Virtual Currency Transfer, it will be considered that Virtual Currency Transfer Agreement is cancelled and rejected on the Client side.
5. After receiving confirmation on the Virtual Currency Transfer in Daxchain System by the Client, Daxchain will send the details of the transfer to the Crypto Currency network.
6. Once transaction will be approved by the Crypto Currency network, Daxchain will finalise the transfer.
7. Client will receive notification on the successful conclusion of the Virtual Currency Transfer Agreement.
8. Virtual Currency transactions that are in a pending state will be unconfirmed until approved by the Crypto Currency network.
9. If Client becomes aware of any fraudulent, incorrect or unauthorised transfer of Virtual Currency, he/she must notify us this immediately at office@daxchain.eu. In case if notification is not received, Daxchain bears no responsibility for any loss or damage that Client might or will suffer as a result of fraudulent, incorrect or unauthorised transfer of Virtual Currency.

Note: All confirmed buys, sells, deposits, transfers and withdrawals on Daxchain are final.

Before any order is processed, you will always make confirmation that you are comfortable with the amount and timing of your order. Be sure to only confirm once you are sure you want the order to be processed as described in the confirmation window.

Crypto Currency wallet services.

Daxchain reserves the right to determine minimum and (or) maximum amounts of the Virtual Currency to be stored in Crypto Currency wallet indicating such restrictions on the Website.

Once an Account is fully authorized and verified Client will have full access for Virtual Currency Services at Daxchain System.

If your Account becomes an Abandoned Account with a balance due to you, you shall be assessed a monthly Abandoned Account fee as indicated at our Website. You authorize and instruct Daxchain to deduct the Abandoned Account fee from your Account on your behalf. In addition, all costs incurred by us in managing your Abandoned Account, will be deducted from your Account on your behalf.

Services allow Client, having fully identified and verified Virtual Currency Account in the Daxchain System, to obtain the Virtual Currency information - price of the Virtual Currency, value of the Virtual Currency compared to EUR, etc.. However, neither the Services nor the Daxchain System are intended per se for rewriting, storage or value determination. Therefore, under no circumstances Daxchain shall assume the responsibility for any change or loss of the value of Clients Virtual Currency.

Client shall take into account that, for objective reasons, the value of the Virtual Currency may change rather significantly in a rather short time. Therefore, when selling goods to Business Clients and accepting the Virtual Currency as payment or donation Client should bear in mind that the value of the Virtual Currency paid may have changed at the moment of return of the goods/services. The risk resulting from such value change shall fall on Client.

Restrictions on and Termination of Provision of Services.

Daxchain reserves a right to restrict or terminate provision of Services to the Client, to suspend fulfilment of concluded Virtual Currency Service Agreements, Virtual Currency Wallet Services at any time without any prior warning as well as to block or delete Client’s Account if Client fails to fulfil his/hers obligations specified in Terms and Conditions and Terms of Service specified at the Website. The same shall apply when provision of respective Services might threaten the security of the Daxchain System or the Website. Restriction or Termination of Services shall follow upon instruction or suggestion from competent public authorities or if such restrictions become necessary according to legislation, or if Daxchain suspect that Client use the Services for illegal, fraudulent or unfair activities that might damage Daxchain’s reputation. If the provision of the Services is restricted or terminated, as a result of suspicion that Client is engaged in illegal fraudulent or unfair activities, the burden of proof lies upon the Client to prove the absence of such a circumstance.

Daxchain reserves the right to suspend or cancel the provision of Services or any part of System functionality not limited, but subject to the following circumstances:

• Daxchain suspects or have reasonable grounds to believe that Account activity might be considered as fraudulent or unlawful;
• Account activity related to money laundering or terrorist financing;
• Account activity is in the breach of existing Terms of Service;
• Account activity might otherwise breach the existing laws and regulations.

Daxchain reserve a right to restrict or terminate provision of services at any time without any prior warning or to impose special terms and conditions for the use of the Services if Client is engaged in activities that, in Daxchain’s opinion, involve greater risk (trade in restricted items etc.).

Other restrictions on provision of Services or delivery of Services as well as special procedures may also be specified on the Website as well as other service agreements entered by Daxchain and other party to the agreement.

DAXCHAIN OÜ
Harju maakond, Tallinn, Lasnamäe linnaosa, Väike-Paala tn 2, 11415
Registration number: 14660094

Virtual Currency service license: FVT000045

office@daxchain.eu 

Delivery Policy effective 23^rd July, 2021.