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Privacy Policy


  1. General Provisions.

Present Privacy Policy governs collection, processing and use of Clients Personal Information through Daxchain’s Website and Daxchain’s System.

"Personal Data/Information" – means any information relating to an identified Client (“Data subject”). Identified Client means one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more of the following factors specified to the physical, mental, genetic or social identity of that natural person.

“Processing of personal data” – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

“Restriction of processing” – marking of stored personal data with the aim of limiting their processing in the future.

“Profiling” – any form of automated processing of personal data consisting of the use of personal data to evaluating certain aspects relating to natural or legal persons.

“Filing System” – any structured set of personal data which are accessible according to specific criteria, whether centralized, decentralized or disperse on a functional or geographic basis.

“Controller” – natural or legal person, public authority or other which alone or jointly with others determines the purpose and means of the processing of personal data.

“Processor” – natural or legal person which processes personal data on behalf of controller.

“Recipient” – natural or legal person to which the personal data are disclosed.

“Third Party” – natural or legal person other than the data subject, controller, processor and who, under the direct authority of the controller or processor, are authorized to process personal data.

“Consent” – of the data subject, means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

“Personal Data Breach” – breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed.

“Biometric Data” – personal data resulting from specific technical processing relating to the physical, physiological or behavioural characteristics of a natural person, which allow or confirm the unique identification of that natural person, such as facial images or dactyloscopic data.



  1. Purpose of this Privacy Policy.

The purpose of this Privacy Policy to define the following:

  1. Responsible person for protection of Personal information;
  2. Types of  Personal Information collected;
  3. The sources from which the information will be gathered;
  4. Use of information regarding IP Addresses and use of cookies;
  5. Disclosure of Personal Information to third parties;
  6. Clients ability to correct, update and delete owns Personal Information;
  7. Security measures to prevent the loss, misuse, or alteration of the Personal Information under Daxchain’s control.


  1. Responsible Person for protection of Personal information.

Protection of Personal Information is the responsibility of Data Protection Officer (DPO) whom Client is able to contact in relation to questions related to personal information.  In case if you would like to get in touch with DPO, please contact (subject to DPO).


  1. Types of Personal Information collected.

Daxchain System may collect your Personal Information if you use the Website or Daxchain’s System, open an Account in Daxchain System or perform any Transactions. The types of Personal Information including, but not limited to:

  1. Name, surname;
  2. Date of birth;
  3. Photographic identification;
  4. Personal document information (pass, ID, address information);
  5. Address;
  6. Phone number;
  7. E-mail address;
  8. Username;
  9. IP address(es);
  10. Geographic location;
  11. Device and browser information;
  12. Banking details, including account numbers;
  13. Crypto wallet and transaction details, crypto wallet blockchain number;
  14. History of Clients transactions;
  15. Other.


  1. Purpose for the collection and processing of personal data.

Daxchain System may use your Personal Information for the following purposes including, but not limited to:

  1. To enable Client to open and operate an Account on the Website;
  2. To enable Client to perform transactions on the Website;
  3. To enable Client to contact Daxchain;
  4. To analyze statistics on the use of Website and Daxchain’s System;
  5. For regulatory purposes;
  6. To provide Client with information about products and promotions that may be of interest;
  7. For own market research and statistics analysis;


Daxchain will process your Personal Information only for the purpose(s) for which it has been provided to us.


  1. Principles relating to processing of personal data.

Personal data shall be:

  1. Processed lawfully, fairly and in a transparent manner in relation to data subject (lawfulness, fairness and transparency);
  2. Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, statistical purpose (purpose limitation);
  3. Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (data minimization);
  4. Accurate and where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data is inaccurate, having regards to the purpose for which they are processed, are erased or rectified without delay (accuracy);
  5. Kept in a form which permits identification of data subjects for no longer that is necessary for the purpose for which the personal data are processed; personal data may be stored for longer period insofar as the personal data will be processed solely for archiving purposes in the public interest, statistical purpose (storage limitations);
  6. Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures (integrity and confidentiality);
  7. The Daxchain shall demonstrate the compliance with all of the abovementioned (accountability).


  1. The sources from which the information will be gathered.

Daxchain System will collect information from following sources including, but not limited to:

  1. Personal Daxchain profile;
  2. Personal social network profiles (Facebook, Google, LinkedIn);
  3. Personal cryptocurrency blockchains sources.


  1. Use of information regarding IP Addresses and use of cookies.

Daxchain System will collect information about Clients device, including, where available, IP address, operating system and browser type for system administration, and report of aggregated information. This information shall be considered as statistical data about our users' browsing actions and patterns and could be used in relation to Daxchain Security.


  1. Cookies

Daxchain System will use a browser feature - "cookie", which assigns a unique identification to Clients computer. Information collected from cookies is used by to evaluate the effectiveness of Website, analyze trends, and administer the Daxchain System. Daxchain also use cookies and a technology known as web bugs or clear gifs, which are typically stored in emails to help us confirm your receipt of, and response to our emails, and to provide you with a more personalized experience when using our website.
Daxchain System uses third party service provider(s), to assist in better understanding on the use of Website. The information collected by service provider(s) may be combined with the information collected about Client while using the Website. Service provider(s) is/are contractually restricted from using information received from Website other than to assist Daxchain System.
By using Daxchain System Client agrees that Website may use cookies for the purposes set out above.


  1. Disclosure of Personal Information to third parties.

Personal Information might be used for the purposes set out in this Privacy Policy and/or as otherwise permitted by law or regulation. Daxchain may make available the Personal Information to our affiliates, agents, representatives, trusted service providers and contractors for the purposes that are in accordance with existing Privacy Policy. Daxchain may also share Clients Personal Information with financial institutions, insurance companies or other companies subject to Data Protection Regulation. Daxchain may also share Clients Personal Information with law enforcement or regulatory agencies, as may be required and prescribed by law. Daxchain will ensure that third party is aware of existing obligations under this Privacy Policy and are bound by terms no less protective of any Personal Information disclosed than the obligations Daxchain undertakes to Client under this Privacy Policy or which are imposed under applicable data protection laws and regulations.

When it is required and permitted by law we can share information about Client with the following parties, not limited to:

  1. With third-party verification providers (i.e. identity and address verification providers);
  2. With acquiring and card issuing banks;
  3. With payment processing partners;
  4. With our third service providers;
  5. With banks or other financial institutions;
  6. With government and regulatory officials.


Please note that Daxchain cooperate with partners from different jurisdictions, hence Clients information might be processed, stored and analysed in different jurisdictions, but only as permitted by the law and regulations in that particular jurisdiction.
Daxchain is committed to ensure safety of Clients personal information by the use of secured data transfer channels, contractual obligations and other means.


  1. Clients ability to correct, update and delete owns Personal Information.

Client have the right to access own Personal Information and to request the correction and updating of incorrect data by sending an email to:

Client may also request the deletion of the Account and Personal Information by sending an email to: Daxchain will review Clients request and will decline the request only where is not inconsistent with internal rules, legal and regulatory obligations.

Upon Clients written request, Daxchain will inform Client on the Personal Information that is available and general disclosure of Personal Information. Daxchain will also provide Client with copy of the Personal Information retained. There may be assigned charge for accessing owns Personal Information.


  1. Security measures to prevent the loss, misuse, or alteration of the Personal Information under Daxchains control.

Daxchain have implemented security measures to ensure the confidentiality and safety of Clients Personal Information, protect against misuse, alteration or destruction. Only authorized Daxchain individuals have access to Clients Personal Information.

Security and Private Policy measures will be, from time to time, reviewed in line with legal and technical developments and present policy will be updated.


  1. Retention of Personal Information.

Daxchain will hold Clients Personal Information only for as long as it is necessary, having in regard the purposes described in this Privacy Policy and legal and regulatory requirements. In accordance with record keeping obligations Daxchain will retain Accounts and Personal Information for at least five years after they are closed by Client.


    14. Links

There may be links from Website to other websites and resources provided by third parties. This Privacy Policy applies only to Website. Accessing third party websites or sources will require Client to leave Website. Hence, Daxchain will not control third party websites or any of the content contained therein and Client agrees that Daxchain is not liable for any of those third party websites, including, without limitation: their content, policies, failures, promotions, products/services or actions and/or any damages, losses, failures and/or problems caused by, related to or arising from those sources. Daxchain reminds the Client to review policies, rules, terms and regulations, of each visited website.


  1. Promotion, Marketing.

Client have the right to ask Daxchain not to process owns Personal Information for marketing purposes. Client can exercise his/hers right to prevent such processing as a right of refusal at any time by contacting Daxchain at


   16. Updates

Website policies, terms and conditions, content, information, promotions, disclosures, disclaimers, rules and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of Daxchain. Amended Privacy and Security Policy terms will be posted on the Website.


    17. Contacts

If Client have any questions, comments, or concerns regarding present Privacy and Security Policy, please contact Daxchain at (subject to: DPO Officer).



Harju maakond, Tallinn, Lasnamäe linnaosa, Väike-Paala tn 2, 11415
Registration number: 14660094

Virtual Currency service license: FVT000045 




Privacy and Security Policy effective 4th January, 2021.